Choosing the best child restraint system (CRS) is no easy task. When it comes to making a decision, it is important to get as much information as possible, make sure you have a clear understanding of what you need, and go to a specialist store to get the best advice. The choice between a specialist store and another more general one can be a decisive factor. We’re now going to look at the reasons why going to someone who specializes in child road safety matters can really make a difference.
There is no doubt that one of the most important factors that should point you in the direction of a specialist store is the professionalism of its staff. In most cases, we are talking about salespeople who specialize in child road safety, who know the market and the advantages and disadvantages of the seats they sell, how they should be installed properly to be effective, the compatibility of these child restraint systems with different vehicles, etc. In addition, they should be familiar with the latest regulations and legislation on child restraint systems to be able to answer any questions that the parents may have and give them the best possible advice.
This article addresses the lack of quality information that parents may receive when it comes to choosing a child car seat in certain physical stores, and in another post we will look at the attributes that a good child restraint system salesperson should have.
It should be mentioned that the staff in these stores are generally very familiar with parents’ concerns and the main queries that tend to arise. The experience they have acquired in selling child restraint systems is a key factor that can help you to make the right decision.
Additionally, these kinds of stores tend to have a permanent team of salespeople, i.e. a low staff turnover. The confidence and familiarity that these types of stores offer is also a big advantage.
Another plus factor is training. Specialist stores are well aware that one of their big selling points compared to other stores is the professionalism and knowledge of their staff. For this reason, they tend to be given continuous training, either by the store itself of the brands whose products they sell.
In this respect, it is important to note the huge range of options you might find in stores that specialize in child restraint systems. As they specialize either partly or fully in this particular market, they tend to have a much bigger range of products. This means you are more likely to find the right child seat for you, since you can physically examine them in-store.
In addition, they have a great deal of knowledge about the product they are selling. They understand the features, advantages and disadvantages of all the car seats on sale, the latest products to appear on the market, and which child seats are about to become obsolete.
Added to this is the fact that the most expensive option is not necessarily the best. It is very important to realize that there is no single child car seat to suit every child. Each child has their own individual needs, so a seat which is suitable for one child may not suit another. A child who should travel facing backwards will not need the same seat as one who can travel facing forwards or a child with special needs.
For this reason, they usually offer the option of trying out the seat in the store itself. You can put your child in the child restraint system and the salesperson will show you the best way to do it. In many cases, they will even offer the possibility of checking the compatibility of the CRS with your vehicle and trying out its installation there and then.
Another important point is the ease of direct contact with the salesperson who attended you initially. This means you can arrange another visit or clear up any doubts you might have that crop up afterwards.
Obviously, you should always ask for information about the warranty of the product you are going to buy and what the options are for returning it.
Finally, it is worth mentioning that these types of specialist stores generally offer extra services such as in-store workshops aimed at both parents and the children who will be using their products.
Is this the first time that you’re going to buy a child restraint system? Don’t miss this article with advice on where to buy it and what to bear in mind. This article also gives recommendations for when the time comes to upgrade your child car seat.